efficy blog

CRM technology

Data Analysis: 4 Trends to Watch

3 min read

Data-analysis

Marketing & lead generation

Now’s the Time to Close the Gap between Sales and Marketing

5 min read

Customer service

Why You Need Chatbots for Your Call Centre?

4 min read

Customer service

Customer Satisfaction: What Is It, and How Do You Achieve It?

7 min read

Business management

Change Management, Key to the Success of your CRM Project

4 min read

Marketing & lead generation Sales management

4 Tips to Turn Your Waiting Lines into a Positive Customer Experience

5 min read

Marketing & lead generation

Customer Trust for a Strong and Long-Lasting Relationship

4 min read

Sales management

Customer Journey, Satisfaction, Experience and Service

4 min read

The Lead Management Playbook

Learn how to lead nurture like a pro by keeping prospects and customers engaged by getting the right message, to the right person, at the right time.