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Efficy is the leading European CRM provider, preferred by 13 500+ happy customers. We provide organisations of all sizes with powerful, easy-to-use, and flexible solutions to help them build stronger business relationships and grow sustainably.

Our solutions include tools for sales, marketing, customer support, and management — helping each user move efficiently, save time, and enhance the customer experience every step of the way. 

Customer Relationship Management (CRM) software captures and organises all of your customer data in one central place, helping you connect and optimise your operations through tools, automations, dashboard insights, and reporting.  

It's a comprehensive solution that replaces the stack of apps and spreadsheets your customer-facing teams need to track and improve the customer experience, from the first hello to customer loyalty.  

Since 2018, there’s a legal obligation for all companies to comply with the GDPR. If you mismanage personal data or violate GDPR compliance, your company could face a fine of up to EUR 20 million, or 4% of your global annual turnover.  

Capturing proper consent to collect personal information allows your business to process contracts, deliveries, and invoices more reliably while ensuring your customers feel confident that their data is being handled responsibly.

With efficy platforms, we make it easy to ensure GDRP-compliant strategies within your organisation. 

CRM captures customer data across your channels and stores it in an easily retrievable way, allowing users to access the insights they need, when they need it. This enables your teams to move efficiently, collaborate better, and interact with prospects and customers in a more meaningful way. 

CRM and Marketing Automation work in tandem to streamline and personalise the entire customer journey. From lead generation and scoring to more impactful, aligned messaging, like nurturing campaigns, sales follow-ups, and proactive customer service — ditch the data siloes and always know how your customers like to engage.

Get the best of both worlds with efficy, because CRM + Marketing Automation = More customer magic.  

At efficy, we believe a CRM should empower your business growth and help you connect with customers better, without making you feel overwhelmed.  

Here’s why over 330,000 users are choosing efficy:

• Easy-to-use
• European, with local support and languages
• Fully-customisable  
• 360-degree customer view  
• Over 150 features
• GDPR-compliant  
• Real-time collaboration  
• Reliable data storage

Want to try us out? Get your free demo.